iOS: Issue with my 'Unlock all' monthly subscription? | Vent

iOS: Issue with my 'Unlock all' monthly subscription?

Some iOS users are reporting that at the end of each month when their subscription renews, all the emotions are locked again. This is a minor issue with the way that the app is synchronising with the Apple iTunes servers and as such there's a delay of about an hour or so before the app is updated with the new subscription. In this instance, please be patient and all the emotions should return within the next couple of hours. If you're still having issues after this time, please check out our iOS purchases FAQ here: http://help.vent.co/knowledge_base/topics/issues-with-purchased-emotions-ios

Please note, we will be working on improving the way we handle the end of month subscription renew synchronisation soon and hope to remove this delay completely in a future update. 

Thank you so much for your amazing support! :)